ABOUT US
Bentonite International Ltd. is a UK-based distributor of high quality bentonite products across a variety of different industries and applications. Applications include pond liner, livestock feed, fertiliser application, dam and reservoir construction, spillage absorption (chemicals, oil and water), skincare, cosmetics, cat litter, landfill groundwater contamination control, among many other applications.
We distribute bentonite clay from an ISO9001 and ISO14001 certified processing plant and can provide a wide range of sodium and calcium bentonite types, from powder to varying sizes of granules.
Our collective vision here at Bentonite International Ltd. is to inspire a cleaner, more natural approach in the above-mentioned industries. We are dedicated to providing environmentally-friendly solutions and reducing plastic usage, which also applies to our own packaging where the majority of our products are supplied in Kraft paper sacks/bags.
We supply our bentonite clay products in bulk on pallets or individual bags to suit your requirements.
Please contact our friendly team here if you have any questions.
RETURNS
REFUNDS, REPAIRS, RETURNS & REPLACEMENT POLICY
If you find a fault with your product you must immediately notify us within 24hrs of receipt, after this we are sorry but we cannot accept claims because the post office and courier companies (responsible for 99% of all damage) place a 24hr limit on our claims to them.
Damaged and Faulty Goods
Will give you a replacement (please read note in the DELIVERIES section below relating to non mainland UK locations and Highlands of Scotland)
If no replacement is available we will offer you a refund depending on the severity of the problem (excluding delivery charges). Small scuffs, dents and scratches are almost impossible to avoid and we would not class these as reasonable grounds for refunds or replacements.
Ordered by Mistake
If you are returning it because it is not what you want for some reason then, as long as it is in its original condition and packaging, you may return it within 7 days of receipt and we will refund the value of the goods less any manufacturer's re-stocking charge (it is typically 15%-30% of the value of the goods) and the delivery charge.
Refunds
Refunds can take up to 28 days for us to process.
The restocking charge will be dependent on the re-stocking charge charged to us by the manufacturers, it is typically 15%-30% of the value of the goods.